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Commercial Operations Administrator

Location: LEAMINGTON SPA, WARWICKSHIRE, UNITED KINGDOM Salary: 19,000-20,000 GBP (UK Pounds) Per annum, inc Benefits
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: 2
Posted: about 1 month ago Reference: X3-403435

This is a great opportunity to join one of my top clients and be part of a business that is seeing rapid and exciting growth. You’ll support the Commercial department by managing the day-to-day running of the trade-based operations; providing quotes, order processing and being the main contact for enquiries. You’ll work swiftly and efficiently, ensuring the very best customer service levels are maintained at all times. If you’re looking to join a company which values input, and is open to ideas, then this is the company for you. The team is busy, and works hard, but you’ll have fun along the way. Due to workload, the role is to start ASAP.

Reporting into the Office Operations Manager, your main duties will be:

  • Processing estimating enquiries
  • Processing customer orders
  • Scheduling and booking labour requirements
  • Answering telephone calls and liaising with commercial customers
  • Managing customer service enquiries and seeing them through to a resolution
  • Meeting visitors on site when required
  • Liaising with the shop floor team

Skills required from you:

  • Excellent customer service skills with the ability to take control and manage expectations
  • Experience of working within an office environment
  • General Microsoft Office (Outlook, Word, Excel) is preferred
  • The ability to work as a team player and assist other teams when required
  • Excellent organisational skills with the ability to prioritise workload ensuing deadlines are met

 

 

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