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Customer Service Advisor

Location: WESTERHAM, KENT, UNITED KINGDOM Salary: 20,000-22,000 GBP (UK Pounds) Per annum, inc Benefits
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: 3
Posted: about 1 month ago Reference: X3-402860

Exciting permanent opportunity for experienced Customer Service Advisors, to join a rapidly growing business! 

 

I am currently recruiting for a number of Customer Service professionals for my client based in Westerham. This is an exciting time for this well established company, as they are expanding their teams across the board. 

The successful candidates will be enthusiastic to provide a high level of customer service, in a personable, yet professional manner. 

 

The main duties of the role are: 

- Liaising with clients directly to update on works 

- Allocating technicians to jobs

- Diary management for technicians

- Updating in-house database 

- Providing general administration support

- System generated reporting 

 

This would be an ideal opportunity for someone that has had previous experience managing a service desk and working directly with Engineers/Technicians. 

 

Key skills required: 

- Excellent communication skills, both written and verbal 

- Proficient in Microsoft Office with the ability to learn new IT systems quickly

- Exceptional time management and ability to multi-task efficiently 

- Great organisational skills 

 

Additional details:

Salary: £20,000-£22,000 per annum depending on experience

Working hours: Monday-Friday, 8am-5pm

Start date: ASAP

Permanent position

Free onsite parking available

Due to the location of the office you would need to be a driver with access to a vehicle. 

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