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Customer Service Co Ordinator

Location: ERITH, KENT, UNITED KINGDOM Salary: 11.00-14.75 GBP (UK Pounds) Per hour
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: 9
Posted: 26 days ago Reference: X3-402318

My client is seeking a Customer Service Co-ordinator to hit the ground running in their Customer Services Department.

Temporary to Permanent - therefore you must be available immediately for work.

Based in Erith, Kent

Job title: Customer Services Coordinator

Pay: £11.00 per hour / £22k - £25k per annum

Permanent salary - £22k - £25k

Days/Hours – Monday to Friday – work on a shift rota from 8am till 5pm (8am till 4.30, 9am till 5pm)

Job responsibilities:

  • Able to cover all areas of order processing
  • Checking and Processing despatched orders
  • Working closely with Account Managers & their customers.
  • Accurate processing of customers’ sales order requirements.
  • Updating Logistics team/contracted hauler with bulk delivery requirements
  • Administration of extra costs incurred on deliveries/Liaising with Accounts dept.
  • Compiling and running reports.
  • Providing general admin support to the Logistics, customer services and trading teams as and when required.
  • Using VMI for customer load planning

Experience required:

  • Experience in a similar role
  • Data inputting experience – this is key
  • Customer focused with excellent telephone manner
  • Fast paced environment
  • Proficient in IT systems including Microsoft products
  • High levels of accuracy
  • Confident
  • Team player
  • Good organization skills
  • Reliable

You must be able to drive/car owner due to the location.

Please apply with an up to date CV.


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