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Customer Service Representative

Location: YORK, NORTH YORKSHIRE, UNITED KINGDOM Salary: 8.72-10.00 GBP (UK Pounds) Per hour, inc Benefits
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: 1
Posted: about 1 month ago Reference: X3-404102

Customer Service Representatives required.

Working hours Monday-Friday between 08.30am-5pm 

Our Client based in the York Ring road are recruiting for Customer Service Representatives to join their expanding team.

This is a temporary potentially permanent role for a minimum of 4 months.

Duties and Responsibilities: 

  • Answering incoming calls and responding to customer emails.
  • Logging calls on internal database.
  • Following call guidance to ensure to best customer service is provided.
  • Management and resolve customer complaints.
  • Upselling when necessary.

You will be/have:

  • Experience of a customer service role preferably from a contact centre background.
  • Strong administration skills and knowledge of Microsoft Office.
  • Excellent telephone manner.
  • Able to multi-task.
  • Possess excellent communication skills, both verbal and written.

This is an excellent opportunity to work within a friendly and busy team for a great company, so don't hesitate in applying.

Please note you must be based in York or the surrounding areas.

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