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Emergency Call Handler

Location: CHELMSFORD, ESSEX, UNITED KINGDOM Salary: 10.09-10.09 GBP (UK Pounds) Per hour, inc Benefits
Sector: Business Support Job Type: Temporary
Shift Type: FULL TIME Applications: 2
Posted: about 1 month ago Reference: X3-405494

Are you dreaming of working in a role where you can help people everyday?


Are you customer service focused with a calm and organised approach to work?


REED Business Support have a role for you! 


We're currently recruiting for Emergency Call Handlers in Chelmsford. Our client wants additional people to join their team on a temporary basis for five months, starting 9th November.

Role: Emergency Call Handler


Contract: Temporary for 5 months


Hours: Shift Patterns to be confirmed; office is open 24/7 so we do need candidates who can commit to full time hours across days/nights and weekends with full flexibility


Pay: £10.09 per hour basic, increasing to £13.62 and £17.05 for unsociable shifts respectively.



999 call-takers receive emergency calls, prioritising patients to ensure the most appropriate help is arranged, and where necessary give life-saving instructions. The role is varied, also dealing with requests from hospitals, GPs and other healthcare professionals, as well as enquiries from the general public.

Skills & Experience Required:

We need individuals who have a good standard of education to include 3 GCSEs at Grade C or above (including English Language), or equivalent qualifications or experience, and good computer literacy. Some call-centre experience would be an advantage, but not essential. Candidates will need to pass two online assessments and carry out enhanced background checks. You will also need to be immediately available to start work with no prebooked commitments, and have a full UK driving license and access to your own vehicle (due to company location).  


Company Benefits:


- Free onsite parking (to be confirmed)

- Paid training

- Overtime available and increased pay rates for unsociable shifts

Sounds great, right? Apply today and one of our expert consultants will be in touch.

Please note, we are only accepting applications online due the volumes and it may be difficult to take a call as we are working remotely.  Please do give us time to assess applications and we will come back to you at our earliest convenience.

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