Are you someone that has experience working within a customer focused environment? Are you the kind of person that enjoys building relationships and offering an excellent level of customer service? Does the sound of joining an award winning company in the heart of Bath city centre sound good to you?
Perfect, then keep reading for some more information on the position!
REED Recruitment are delighted to be recruiting for a Sales Call Handler to join a lively and exciting company in the centre of Bath. The office is located right next to the train and bus station so it is easily commutable from the surrounding areas.
Your role will be to follow up on enquiries from new and existing customers and direct them to the appropriate departments within the business.
Key responsibilities will include:
• Contact prospective and existing customers
• Make a positive first impression and demonstrate high levels of customer care
• Accurately record all call information
• Coordinate information to the relevant departments within the business
• Work in an efficient and professional manner to meet performance targets
Applicants must have:
• Proven customer service skills
• Friendly and professional telephone manner
• Strong attention to detail and a real ‘can do’ attitude
• IT literate
This is a full time position working Monday to Friday including two late shift per week (11:30am - 8:00pm) and one Saturday in every three. Full training will be provided plus a high level of support from a bright and passionate team.
If you have an enthusiastic attitude and are looking to build a rewarding career with a renowned employer then please apply today!